The second-hand marketplace Shoppers Voice Frustration Over Sizing Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its sizing categories for female and kids' apparel without notifying all users about the change.
Online Platforms Response
Countless users and merchants have taken to social media claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Updates
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The platform boasts over 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update to its shipping options following member complaints.
